Privacy Policy

 

Silverbolt (“Silverbolt”) wants you (the “User”) to know how we use and protect the information you provide to us. This Privacy Policy summarizes our policy, procedures and practices with regard to the information we collect.

  • Silverbolt Terms and Conditions and Privacy Policy applies to all Silverbolt Users. This statement is additional to those terms and relevant for European Union (EU) citizens and residents.
  • The only personally-identifying information Silverbolt collects is your your IP address (usually, this is not personally identifying) and your email, if you fill out a “Contact Us” form.
  • We do not collect or retain full names, telephones numbers, addresses, social security numbers, or any other official identification numbers.
  • We collect User activity and history. We track how they interact with the emails and service we provide. We have cookies placed on browser use and track open and clicks of our emails.
  • We retain all of this information for as long as there is use of our website. We retain some activity log forever.
  • We do not provide this information in a way that can identify you to any other party, unless you provide your explicit consent on a case-by-case basis.
  • If you correspond with us via email, any information you provide there is retained, possibly forever.
  • You may ask us to unsubscribe, and we will stop sending you emails promptly.
  • You can ask us to be forgotten and to cancel/delete your account and erase information about you, and we will do so promptly.
  • You may update your Silverbolt profile to change information stored there and update us as to what is accurate, or what you want us to know.
  • As an EU resident or citizen, you could ask us to provide you what information we have in your Silverbolt account, and we can provide that in a reasonable timeframe.

Unless you tell us otherwise, when you provide your information, we assume you are agreeing to allow us to use and disclose it, as allowed by Law and Silverbolt policies to deliver the programs you are involved with and in furtherance of our mission.

We will comply with all laws of countries in which the Silverbolt has a business presence.

We will use—and require our data management vendors and providers – to use reasonable and appropriate security practices to safeguard your information.

If you change your mind about allowing us to use your information or have questions about our privacy practices, please use the contact options on our Contact Us page to let us know.

This privacy statement is an explanation of what we do with your information. As for why we do these things:

INFORMATION WE COLLECT

Personal Information

“Personal Information” means information that we can use to identify or contact you. It can also include information you submit when you use our interactive tools and services. We may collect Personal Information in the following ways:

When you visit or use our Website, whether web-based or mobile, we may collect your name, email address, mailing address, telephone number(s), account numbers. By providing this information to us, you consent to our usage of this information under the guidelines int his Privacy Policy.

We may capture the IP address and ID of the device you use to connect to the online service, the type of operating system and browser you use, and information about the site you came from, the parts of our online service you access, the type of mobile device you use and the site you visit next.

We or our service providers may also use cookies, web beacons or other technologies to collect and store other information about your visit to, or use of, our online services.

We may later associate the usage and other information we collect online with personal information about you – When you register for or use certain interactive tools and services,
many of our mobile Apps, or tools inside many of our Apps;
When you sign-up for newsletters or other communications from us;
When you participate in an online survey; or
When you provide personal information in a “Contact Us” context.

Children’s Privacy

Silverbolt provides additional privacy protection information for children under the age of 13 or where we knowingly collect information from children under the age of 13. Information practices concerning children are found on each website or online service where personal information is collected from children under 13, or used or shared in ways not otherwise covered by the rest of this Privacy Statement.

We will not knowingly request personally identifiable information from anyone under the age of 13, without prior verifiable parental consent. With parental consent, we may collect information from children under the age of 13 such as: name and email address.

Regardless of what is displayed or submitted, parents can revoke their consent and ask that information about their children be hidden or, in some cases, deleted, by contacting our offices by phone at the number at the bottom of this page or via email. To comply with such a request, we must verify the identity of the requesting parent. When a parent revokes consent, we will stop knowingly collecting, using or disclosing information from that child. To respect the privacy of parents, information that is collected and used for the sole purpose of obtaining verifiable parental consent or providing notice is not maintained in retrievable form by the site if parental consent is not obtained after a reasonable time.

Information from Other Sources

We, or our service providers, and other companies we work with may deploy and use cookies, web beacons, local shared objects and other tracking technologies for various purposes, such as fraud prevention and monitoring of our advertising and marketing campaign performance. Some of these tracking tools may detect characteristics or settings of the specific device you use to access our online services.

We may also collect information about you from additional online and offline sources including from social media activities and commercially available third-party sources. We may combine this information with the personal and other information we have collected about you.

HOW WE USE INFORMATION WE COLLECT

We use the information discussed above in a number of ways, such as:

Verifying your identity (such as when you access your account information);
Preventing fraud and enhancing the security of your account or our online services;
Responding to your requests and communicating with you;
Managing your preferences;
Performing analytics concerning your use of our online services, including your responses to our emails and the pages and advertisements you view;
Providing you tailored content and marketing messages;
Operating, evaluating and improving our programs (including developing new products and services; improving existing products and services;
performing data analytics; and performing accounting, auditing and other internal functions);
Complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations and our policies; and
For any other purposes that we may specifically disclose at the time you provide or we collect your information.

We may also use data that we collect on an aggregate or anonymous basis (meaning it does not identify any individuals) for various purposes, where permissible under applicable laws and regulations, to help deliver products, services, and content that are better tailored to the users of our services and for other purposes.

What We Disclose to Others

We may share the information we collect from and about you within Silverbolt with certain third parties. For example, we may share your information with:

Other websites affiliated with Silverbolt in an effort to bring you improved service across our large range of products and services, when permissible under relevant laws and regulations;
Other organizations we work with to provide services, research, products or programs; and
Other third parties to comply with legal requirements such as the demands of applicable subpoenas and court orders; to verify or enforce our terms of use, our other rights, or other applicable policies; to address fraud, security or technical issues; to respond to an emergency; or otherwise to protect the rights, property or security of our customers or third parties.

Links to Third-Party Websites

The Silverbolt may provide links to websites that are owned or operated by others (“Third-party Websites”). When you use a link online to visit a Third-party Website, you will be subject to that website’s privacy and security practices, which may differ from ours. You should familiarize yourself with the privacy policy, terms of use and security practices of the linked third-party website before providing any information on that website.

Updating Your Information and Contacting Us with Questions

Keeping your account information up-to-date is very important. You may review or update certain account information by logging in and accessing the account profile section of each online service for which you have registered. If you cannot change the incorrect information online, or you prefer to request changes offline, please use the Contact Us options on our site. Of course, we cannot track down “de-identified” information to change it or undo any prior use of data we used with your actual or implied consent.

Right to opt out- If you contact us and ask to have your account deleted we will comply and purge our systems of all your personal information.

Changes to This Privacy Statement

We may change this Privacy Statement from time to time. When we do, we will let you know by appropriate means such as by posting the revised policy on this page with a new “Last Updated” date. In some cases, you may be asked to agree again to our Privacy Policy or other terms, even if you have already agreed to accept them, because there were changes. Any changes to this Privacy Statement will become effective when posted unless indicated otherwise.