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Questions2018-12-27T10:25:02+00:00
Does your free plan really include services?2018-12-05T12:29:46+00:00

Yes, Indeed. “Free plan” usually refers to products. In our case it also relates to our Managed Detection & Response services as defined under the terms and conditions of our free plan. We think you will find this quite unique.

What does your free plan include?2018-12-05T12:10:04+00:00

In a nutshell, our Managed Detection & Response services cover up to 5 “Windows 10” based endpoints plus a free Endpoint Protection product license for each endpoint. For more information, terms and conditions, please refer to our pricing.

Do I have to pay for your Endpoint Protection product?2018-12-11T21:10:34+00:00

No. Our Endpoint Protection is included at no additional cost in ALL of our price plans.

Do I need a third-party endpoint protection solution?2018-12-05T12:14:19+00:00

No. Our Endpoint Protection agent provides a complete solution to stop cyber attacks and it is the only endpoint installation we need in order to provide our services.

However, you may choose to continue paying for other endpoint solutions you may already have. We plan on supporting designated EDR products to be connected to our SOC platforms, and will refer to that separately.

Why should I secure my free plan now?2018-12-05T12:15:35+00:00

The total number of subscribers eligible for a free plan is limited, so hurry and secure your registration now. We plan on launching our free plan services during the first half of 2019 and will announce the date shortly.

What does it cost?2018-11-23T12:38:16+00:00

Please refer to our pricing here.

What do I need to install and how?2018-12-05T12:17:27+00:00

After joining one of our price plans you will be guided through an easy-to-use, automatic installation and activation procedure. It will take a few minutes to complete the installation on your first protected endpoint. How quickly you install our protection agent on your remaining endpoints is up to you. Our MDR services will be activated from the very first installation and our customer success team will then step in to see that everything works smoothly.

Do I need other products to work with you?2018-12-05T12:19:36+00:00

No. You may choose to continue using other endpoint solutions you already have, however, bare in mind that our Endpoint Protection product is included at no additional cost in ALL of our price plans.

How long does it take to start working with you?2018-12-05T12:20:44+00:00

Our onboarding process is fast, automatic and designed to deliver the finest customer experience. After joining one of our price plans you will be guided through an easy-to-use, automatic installation and activation procedure which will take a few minutes to complete on your first protected endpoint. How quickly you install our protection agent on your remaining endpoints is up to you. Our MDR services will be activated from the very first installation and our customer success team will then step in to see that everything works smoothly.

What is so special about your Endpoint Protection product?2018-12-05T15:05:27+00:00

Our cutting-edge AI-based product is the only protection you need against known and unknown cyber attacks. It will also allow you to save money since it is included for FREE in all of our services price plans.

In addition, this is the first-ever Endpoint Detection & Response (EDR) product specifically designed for services with enhanced remote response, advanced monitoring capabilities and shared threat intelligence between our service platform and endpoints.

What other services do you provide?2018-11-28T13:47:10+00:00

We provide additional services such as Vulnerability Assessments, Advisory Consulting, Audit and Compliance, Remediation Services and more. For these services and anything else that goes beyond our standard offerings, please Contact us.

Can I purchase your Endpoint Protection product separately?2018-12-05T12:28:38+00:00

Not at this stage. Our Endpoint Protection product is currently only available under the terms and conditions of our price plans, but we would be happy to discuss this. Why don’t you leave us a message here and we’ll talk.

What types of Endpoint operating systems do you support?2018-12-24T16:33:53+00:00

Free endpoint protection is supported for windows 10. We plan to expand our support for OSX and Linux during 2019. OSX and LINUX operating systems are currently supported using 3rd party endpoint protection products. Contact us for more details.

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